Hardware maintenance contract for Cisco UCS C220 M3 server bundles providing 24/7 support with 2-hour on-site response for fault resolution and replacement parts.
Specification
Support Type: Cisco SMARTnet 24x7x2
Hardware Coverage: Fault reporting 24/7, hardware replacement within 2 hours
Software Support: Major and minor maintenance releases, 24/7 TAC access
Service Level: 2-hour on-site response SLA
Applicable To: Cisco UCS C220 M3 SFF server bundles
Description
Hardware maintenance contract for Cisco UCS C220 M3 server bundles providing 24/7 support with 2-hour on-site response for fault resolution and replacement parts.
Specification
Support Type: Cisco SMARTnet 24x7x2
Hardware Coverage: Fault reporting 24/7, hardware replacement within 2 hours
Software Support: Major and minor maintenance releases, 24/7 TAC access
Service Level: 2-hour on-site response SLA
Applicable To: Cisco UCS C220 M3 SFF server bundles
