Cisco Catalyst 4003 hardware maintenance support contract providing 24x7 fault reporting with 4-hour hardware replacement response time, software updates, and access to Cisco Technical Assistance Center (TAC).
Specification
Support Type: Hardware Maintenance
Availability: 24 hours per day, 7 days per week
Response Time: 4 hours for hardware replacement
Services: Software updates, TAC access, hardware replacement
Covered Equipment: Cisco Catalyst 4003 Switch (3-slot modular chassis)
