Cisco Catalyst 6509 hardware maintenance support contract providing 24/7 monitoring with 2-hour hardware replacement response time and access to Cisco Technical Assistance Center.
Specification
Support type: Cisco SMARTnet 24x7x2
24/7 fault reporting and response
2-hour hardware replacement
Access to Cisco TAC
Major and minor software updates
Extended Cisco.com access
Applies to Catalyst 6509 chassis
