Cisco SmartNet for Cisco Desk Phone 9841 with 8x5xNBD support, providing major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered by the next business day.
Specification
Support level: 8x5xNBD (8 hours a day, 5 days a week)
Response time: Next Business Day (NBD) hardware replacement
Service type: Parts only, no onsite engineer
Covered device: Cisco Desk Phone 9841 (DP-9841-K9)
Software support: Major and minor releases
Technical support: 24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to cisco.com
One-year term (additional terms available)
Cisco SmartNet for Cisco Desk Phone 9841 with 8x5xNBD support, providing major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered by the next business day.
Specification
Support level: 8x5xNBD (8 hours a day, 5 days a week)
Response time: Next Business Day (NBD) hardware replacement
Service type: Parts only, no onsite engineer
Covered device: Cisco Desk Phone 9841 (DP-9841-K9)
Software support: Major and minor releases
Technical support: 24x7 access to Cisco Technical Assistance Center (TAC)
Extended access to cisco.com
One-year term (additional terms available)
