Specification
Service Type: Extended Service Support
Support Level: CX Level 1 (24x7x4)
Response Time: 4 hours for hardware replacement
Availability: 24 hours, 7 days per week, 4-hour response
Covers: Cisco UCS X210c M7 Compute Node (UCSX-210C-M7-U)
Includes: Hardware replacement, TAC support, online training, CX Cloud portal access