Service Type: Support & Maintenance
Service Length: 60 months (5 years)
License Type: Renewal
Support Tier: Enhanced Support
Customer Segment: Government (GOV)
24/7 Multi-channel Support
Software downloads, updates & maintenance
Direct access to Senior Technical Resources
Up to 8 hours of remote consulting per year
Advanced hardware replacement warranty
Access to support knowledgebase and forums
Description
XGS 118 Enhanced Support - 60 MOS - Renewal - GOV
Specification
Service Type: Support & Maintenance
Service Length: 60 months (5 years)
License Type: Renewal
Support Tier: Enhanced Support
Customer Segment: Government (GOV)
24/7 Multi-channel Support
Software downloads, updates & maintenance
Direct access to Senior Technical Resources
Up to 8 hours of remote consulting per year
Advanced hardware replacement warranty
Access to support knowledgebase and forums
