Cisco CX Level 1 support contract offering 8x7 next business day response time and advance hardware replacement for Cisco Application Policy Infrastructure Controller (APIC) M4 appliance. Includes access to CX Cloud portal with expert support and resources.
Specification
Contract Type: Extended Service Agreement
Support Level: CX Level 1
Response Time: Next Business Day (NBD)
Service Hours: 8x7
Hardware Support: Advance Hardware Replacement
Included Benefits: CX Cloud portal access, Ask the Experts sessions, 24x7 CX Centers access
Covered Equipment: APIC-M4 appliance
Description
Cisco CX Level 1 support contract offering 8x7 next business day response time and advance hardware replacement for Cisco Application Policy Infrastructure Controller (APIC) M4 appliance. Includes access to CX Cloud portal with expert support and resources.
Specification
Contract Type: Extended Service Agreement
Support Level: CX Level 1
Response Time: Next Business Day (NBD)
Service Hours: 8x7
Hardware Support: Advance Hardware Replacement
Included Benefits: CX Cloud portal access, Ask the Experts sessions, 24x7 CX Centers access
Covered Equipment: APIC-M4 appliance
