Service upgrade: 1Y Basic Onsite → 3Y ProSupport NBD
Coverage: Parts and labour
Response time: Next Business Day (NBD)
Support: 24x7 priority access to engineers
Service type: Extended service agreement / warranty upgrade
Onsite: Yes, after remote diagnosis
Description
1 Year Basic Onsite to 3 Year ProSupport
Specification
Service upgrade: 1Y Basic Onsite → 3Y ProSupport NBD
Coverage: Parts and labour
Response time: Next Business Day (NBD)
Support: 24x7 priority access to engineers
Service type: Extended service agreement / warranty upgrade
Onsite: Yes, after remote diagnosis
