A Copilot-first cloud contact center add-on for Dynamics 365 Customer Service Enterprise that provides customer engagement across digital messaging and chat channels with AI-powered automation. This is the 1-year commitment Education Faculty pricing license.
Specification
Microsoft Dynamics 365 Contact Center Digital Add-on
Segment: Education Faculty
Commitment: 1 Year (P1Y)
License Type: NCE (New Commerce Experience)
Channels: Digital messaging and chat
AI Integration: Copilot-first solution
Requires: Dynamics 365 Customer Service Enterprise base license
