MS NCE D365 CONTACT CENTER (EDU FAC PRICING) 1YR COMMIT

Microsoft Dynamics 365 Contact Center is a Copilot-first, cloud-based contact center solution for educational institutions. It delivers AI-powered customer engagement across omnichannel platforms with voice, digital, chat, email, and social channels.

Cloud-based contact center platform Copilot-first AI automation Omnichannel support (voice, digital, chat, email, social) 1-year commitment with annual payment Education faculty pricing tier AI agents and sentiment analysis Real-time dashboards and reporting Integration with Microsoft Teams Conversation summaries and transcription