MS NCE D365 CUSTOMER INSIGHTS STANDALONE 3YR COMMIT

Dynamics 365 Customer Insights is a cloud-based AI tool that captures and analyzes customer data for personalized experiences. It creates personalized, responsive, and connected customer journeys across sales, marketing, and service teams, with combined customer data platform and real-time journey orchestration.

License type: Standalone subscription (tenant-level) Commitment term: 3 years Base entitlements: 10,000 Interacted People and 100,000 Unified People Includes: Customer Insights – Journeys and Customer Insights – Data applications Environments: Up to 4 environments included Customer data platform with AI-driven insights Real-time journey orchestration and personalization Microsoft Copilot integration for customer analysis