Cisco SmartNet parts-only service agreement providing 8x5 next-business-day (NBD) support for the Cisco Room Bar (CS-BAR-L-UK9) video conferencing device. Includes access to Cisco Technical Assistance Center and advance replacement parts delivery.
Specification
Service Type: SmartNet Total Care - Parts Only
Support Level: 8x5xNBD (8 hours, 5 days per week, Next Business Day response)
Compatible Device: Cisco Room Bar (CS-BAR-L-UK9, CS-BAR-L-UK9++)
Coverage: Hardware advance replacement parts with TAC support
Portal Access: Cisco Services Connection portal for inventory management and reporting
