HP 3-year Pickup and Return hardware support service for notebooks. Provides offsite repair with remote telephone support, prepaid shipping to HP repair center, and 3-5 business day repair turnaround with prepaid return shipment included.
Specification
Service Type: Extended warranty / Care Pack
Coverage Duration: 3 years
Service Model: Pickup and Return (Offsite)
Support: Remote telephone support + offsite repair
Repair Location: HP designated repair center
Response Time: 7 business days (service level)
Repair Turnaround: 3-5 business days
Included: Parts, labor, prepaid shipping both directions
Compatible: Notebooks only
