Service Duration: 5 years
Service Type: Onsite support with predictive detection alerts
Response Time: Next business day (NBD)
Coverage: Desktop hardware, parts and labour
Includes: Device management reporting (DMR)
Includes: Peripheral support coverage
Features: AI-powered predictive issue detection via HP Workforce Experience platform
Features: Automated case generation upon issue detection
Features: Remote and onsite repair options
Service Hours: Business hours support
Requires: HP Insights agent for monitoring
Description
HP 5y ONS PDA DMR Periph WS
Specification
Service Duration: 5 years
Service Type: Onsite support with predictive detection alerts
Response Time: Next business day (NBD)
Coverage: Desktop hardware, parts and labour
Includes: Device management reporting (DMR)
Includes: Peripheral support coverage
Features: AI-powered predictive issue detection via HP Workforce Experience platform
Features: Automated case generation upon issue detection
Features: Remote and onsite repair options
Service Hours: Business hours support
Requires: HP Insights agent for monitoring
