Service Type: Support Contract
Support Level: CX Level 1 (formerly Smart Net Total Care)
Response Time: 8x5x Next Business Day
Coverage: Software updates, TAC access, NBD hardware replacement
Applicable Product: Cisco ISR 4331 (3 GE, 2 NIM, 1 SM)
Description
CX LEVEL 1 8X5XNBD Cisco ISR 4331 Sec b
Specification
Service Type: Support Contract
Support Level: CX Level 1 (formerly Smart Net Total Care)
Response Time: 8x5x Next Business Day
Coverage: Software updates, TAC access, NBD hardware replacement
Applicable Product: Cisco ISR 4331 (3 GE, 2 NIM, 1 SM)