Cisco SmartNet 8x5xNBD parts-only service contract for the SNS-3695-K9 Large Secure Network Server. Provides software support, Cisco TAC access, and next-business-day hardware replacement with fault reporting during business hours (8 hours/day, 5 days/week).
Specification
Service Type: SMARTnet 8x5xNBD (Parts Only)
Coverage: Large Secure Network Server SNS-3695-K9
Support Hours: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day
Software: Major and minor IOS releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Engineer Support: Not included (parts only)
Cisco SmartNet 8x5xNBD parts-only service contract for the SNS-3695-K9 Large Secure Network Server. Provides software support, Cisco TAC access, and next-business-day hardware replacement with fault reporting during business hours (8 hours/day, 5 days/week).
Specification
Service Type: SMARTnet 8x5xNBD (Parts Only)
Coverage: Large Secure Network Server SNS-3695-K9
Support Hours: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day
Software: Major and minor IOS releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Engineer Support: Not included (parts only)
