Cisco CX Level 1 extended support service agreement for the C8375-E-G2 secure router with 8x5 coverage and Next Business Day response time. Includes advance hardware replacement, TAC access, and CX Cloud portal with expert guidance.
Specification
Service Type: Extended Service Agreement (CX L1)
Coverage Hours: 8x5 (business hours)
Response Time: Next Business Day (NBD)
Hardware Support: Advance hardware replacement included
Platform Coverage: Cisco C8375-E-G2 Secure Router
Includes: 24x7 CX Cloud access, expert knowledge sessions, case management
Support Access: Centralized portal with asset management tools
Cisco CX Level 1 extended support service agreement for the C8375-E-G2 secure router with 8x5 coverage and Next Business Day response time. Includes advance hardware replacement, TAC access, and CX Cloud portal with expert guidance.
Specification
Service Type: Extended Service Agreement (CX L1)
Coverage Hours: 8x5 (business hours)
Response Time: Next Business Day (NBD)
Hardware Support: Advance hardware replacement included
Platform Coverage: Cisco C8375-E-G2 Secure Router
Includes: 24x7 CX Cloud access, expert knowledge sessions, case management
Support Access: Centralized portal with asset management tools
