Cisco CX Level 1 24x7x4 support contract for the Secure Network Server 3815 (SNS-3815-K9), providing round-the-clock technical assistance with 4-hour response time. This service contract covers the ISE appliance server used for small-scale Identity Services Engine deployments.
Specification
Support Type: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Service Level: CX Level 1
Compatible Device: Cisco SNS-3815-K9 Secure Network Server
Warranty Duration: 3 years
Coverage: Technical support, troubleshooting, and maintenance
