Cisco CX Level 1 support contract providing 8x5 onsite next-day delivery for the Business Edition 7000M M7 appliance, including TAC support and hardware replacement services.
Specification
Support Level: CX Level 1 (8x7 NCD - 8 hours 7 days Next day onsite)
Service Type: Extended service with onsite replacement
Applies to: Cisco Business Edition 7000M M7 (BE7M-M7-K9) appliances
TAC Access: 24x7 technical support included
Hardware RMA: Overnight onsite replacement parts
Description
Cisco CX Level 1 support contract providing 8x5 onsite next-day delivery for the Business Edition 7000M M7 appliance, including TAC support and hardware replacement services.
Specification
Support Level: CX Level 1 (8x7 NCD - 8 hours 7 days Next day onsite)
Service Type: Extended service with onsite replacement
Applies to: Cisco Business Edition 7000M M7 (BE7M-M7-K9) appliances
TAC Access: 24x7 technical support included
Hardware RMA: Overnight onsite replacement parts
