CISCO CX LEVEL 1 (CON-L1NCD-C920L24T) NEXT CALENDAR DAY FOR C9200L-24T-4G-E

Cisco CX Success Tracks Level 1 is an extended service agreement providing next-day hardware replacement and 24/7 support for specific Cisco products. This service includes access to the CX Cloud portal, with advance hardware replacement and 8x7 support response. The agreement includes access to the CX Cloud, a centralized web-based portal that connects you with Cisco experts, 'Ask the Experts' sessions, and 24/7 access to CX Centers for issue resolution.

Service Type: Extended Service Agreement (ESA) Support Level: CX Success Tracks Level 1 Support Response: Next Calendar Day (NCD) Service Hours: 8x7 (Monday-Friday, 8am-5pm) Hardware Replacement: Advance Hardware Replacement Scope: For Cisco Catalyst C9200L-24T-4G-E and compatible variants Includes: CX Cloud portal access, Ask the Experts sessions, 24/7 CX Centers