Cisco SmartNet Standard (8x5xNBD) provides next-business-day delivery of advance replacement parts for the Cisco Secure Firewall 1240. This is a parts-only support contract that covers hardware replacement service during business hours with next-day part delivery.
Specification
Service Type: SmartNet Standard (Parts Only)
Coverage Level: 8x5xNBD (8 hours per day, 5 days per week, next business day)
Compatible Device: Cisco Secure Firewall 1240 (CSF1240-TD-K9)
Includes: Advance replacement parts delivery
Support Hours: Business hours (Monday-Friday, excluding Cisco observed holidays)
Cisco SmartNet Standard (8x5xNBD) provides next-business-day delivery of advance replacement parts for the Cisco Secure Firewall 1240. This is a parts-only support contract that covers hardware replacement service during business hours with next-day part delivery.
Specification
Service Type: SmartNet Standard (Parts Only)
Coverage Level: 8x5xNBD (8 hours per day, 5 days per week, next business day)
Compatible Device: Cisco Secure Firewall 1240 (CSF1240-TD-K9)
Includes: Advance replacement parts delivery
Support Hours: Business hours (Monday-Friday, excluding Cisco observed holidays)
