Cisco SmartNet 8x5xNBD parts-only support service for the IE-9320-24P4S-A rugged industrial Ethernet switch. Provides next-business-day hardware replacement and access to Cisco Technical Assistance Center with software updates.
Specification
Service Level: 8x5xNBD (8 hours/day, 5 days/week, next-business-day replacement)
Support Type: Parts Only
Hardware Coverage: Advance replacement parts delivery
Software Coverage: Major and maintenance releases
TAC Access: 24/7 Technical Assistance Center access
Compatible Device: Cisco Catalyst IE-9320-24P4S-A (24-port PoE+ industrial switch)
Cisco SmartNet 8x5xNBD parts-only support service for the IE-9320-24P4S-A rugged industrial Ethernet switch. Provides next-business-day hardware replacement and access to Cisco Technical Assistance Center with software updates.
Specification
Service Level: 8x5xNBD (8 hours/day, 5 days/week, next-business-day replacement)
Support Type: Parts Only
Hardware Coverage: Advance replacement parts delivery
Software Coverage: Major and maintenance releases
TAC Access: 24/7 Technical Assistance Center access
Compatible Device: Cisco Catalyst IE-9320-24P4S-A (24-port PoE+ industrial switch)
