Cisco CX Level 1 Customer Experience support contract for the Cisco Room Vision PTZ camera (CS-CAM-RVPTZ-C). This is a renewal service agreement providing 8x5 Next Business Day technical support with hardware replacement and software application support.
Specification
Service Type: Cisco CX Level 1
Coverage: 8x5 (8 hours per day, 5 days per week)
Response Time: Next Business Day (NBD)
Support Model: Hardware replacement and software application support
Applicable Product: Cisco Room Vision PTZ Camera (CS-CAM-RVPTZ-C)
Service Agreement Type: Renewal
Cisco CX Level 1 Customer Experience support contract for the Cisco Room Vision PTZ camera (CS-CAM-RVPTZ-C). This is a renewal service agreement providing 8x5 Next Business Day technical support with hardware replacement and software application support.
Specification
Service Type: Cisco CX Level 1
Coverage: 8x5 (8 hours per day, 5 days per week)
Response Time: Next Business Day (NBD)
Support Model: Hardware replacement and software application support
Applicable Product: Cisco Room Vision PTZ Camera (CS-CAM-RVPTZ-C)
Service Agreement Type: Renewal
