DELL LATITUDE 5XX0 UPG 3Y NBD ONSITE TO 3Y PRO

The Dell L5SL5_3OS3PS is a warranty service upgrade that transitions Dell Latitude 5xx0 series laptops (53xx, 54xx, 55xx) from a 3-Year Next Business Day (NBD) Basic Onsite plan to a 3-Year Dell ProSupport plan. ProSupport provides 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights to reduce end-user downtime.

Service Type: Warranty Upgrade / Extended Service Agreement From: 3 Years Next Business Day (NBD) Basic Onsite To: 3 Years Dell ProSupport Coverage Duration: 3 Years Service Delivery: Onsite (Next Business Day after remote diagnosis) Support Access: 24x7 direct access to in-region engineers Compatible Models: Dell Latitude 53xx, 54xx, 55xx series (e.g. 5290, 5290 2-in-1, 5480, 5490, 5491, 5590, 5591, 5300, 5300 2-in-1, 5310, 5310 2-in-1, 5400, 5401, 5410, 5411, 5500, 5501, 5510, 5511) Includes: Automated proactive issue detection via SupportAssist technology