Cisco Nexus 5596UP OnSite Maintenance support contract providing 24x7 hardware support with 2-hour response time and replacement parts for the Nexus 5596UP switch chassis.
Specification
Support Level: 24x7 with 2-hour hardware replacement response
Service Type: OnSite Maintenance (OSM)
Applicable Hardware: Cisco Nexus 5596UP 48-port 10GE switch
Support Hours: 24 hours, 7 days per week
Response Time: 2 hours for hardware replacement
Includes: Software updates, TAC access, hardware replacement
