Cisco SMARTnet On-Site hardware maintenance contract for Nexus 5596UP switch with 9x5x4 support terms (9 hours per day, 5 days per week, 4-hour response time).
Specification
Maintenance contract for Cisco Nexus 5596UP
Coverage: 9 hours per day, 5 days per week (business hours)
Response time: 4 hours from fault diagnosis
Includes software support, TAC access, and hardware replacement
Replacement hardware delivered within specified timeframe
