MS NCE D365 CUST SVC ENT 3YR COMMIT

Microsoft Dynamics 365 Customer Service Enterprise is a cloud-based customer service solution with advanced AI-driven automation, unified routing, embedded analytics, and omnichannel engagement capabilities. This 3-year commitment version with annual prepaid billing provides price protection and budget predictability for organizations with complex service needs.

Licensing: NCE (New Commerce Experience) Edition: Customer Service Enterprise Commitment Term: 3 years (P3Y) Billing: Annual prepaid Per-user/month cost: $105 USD (standard pricing) Includes: AI-driven agent assistance, intelligent case routing, Microsoft Copilot for Service, unified routing, embedded analytics, workflow automation, advanced SLA management Requires: Qualifying Dynamics 365 base offer or Microsoft 365 subscription