Cisco SMARTnet Onsite service contract for the ASR1001X-2.5G-K9 router, providing 8x5 next business day support with onsite engineer availability. This service includes technical support, software updates, and hardware replacement.
Specification
Service Type: SmartNet Onsite
Coverage: 8 hours x 5 days per week
Response Time: Next Business Day (NBD)
Hardware Replacement: Yes, NBD
Onsite Engineer: Yes
Access to Cisco TAC: 24x7
Software Updates: Major and maintenance releases
Compatibility: Cisco ASR1001X-2.5G-K9 Router
Description
Cisco SMARTnet Onsite service contract for the ASR1001X-2.5G-K9 router, providing 8x5 next business day support with onsite engineer availability. This service includes technical support, software updates, and hardware replacement.
Specification
Service Type: SmartNet Onsite
Coverage: 8 hours x 5 days per week
Response Time: Next Business Day (NBD)
Hardware Replacement: Yes, NBD
Onsite Engineer: Yes
Access to Cisco TAC: 24x7
Software Updates: Major and maintenance releases
Compatibility: Cisco ASR1001X-2.5G-K9 Router
