Full specification
Service Type: SNTC-24X7X4OS (SmartNet Total Care)
Coverage: 24/7 support with 4-hour response
Service Includes: Cisco TAC expert access, hardware coverage, online tools, software updates
Applicable Platform: Cisco 3945 with SPE150 processor
Support Level: 24 hours/day, 7 days/week with 4-hour replacement
