Cisco SmartNet Standard support contract for the A9K-RSP880-SE Route Switch Processor. Provides parts-only hardware coverage with 8x5 (business hours) fault reporting and 4-hour hardware replacement response, plus software support and 24x7 TAC access.
Specification
Service type: SmartNet Standard (8x5x4 NBD)
Response time: 4 working hours for parts delivery
Coverage: Parts only, no onsite engineer
Support hours: 8 hours/day, 5 days/week
TAC access: 24 x 7
Software: Major and minor releases
Covers: Cisco A9K-RSP880-SE Route Switch Processor 880 for Service Edge
Cisco SmartNet Standard support contract for the A9K-RSP880-SE Route Switch Processor. Provides parts-only hardware coverage with 8x5 (business hours) fault reporting and 4-hour hardware replacement response, plus software support and 24x7 TAC access.
Specification
Service type: SmartNet Standard (8x5x4 NBD)
Response time: 4 working hours for parts delivery
Coverage: Parts only, no onsite engineer
Support hours: 8 hours/day, 5 days/week
TAC access: 24 x 7
Software: Major and minor releases
Covers: Cisco A9K-RSP880-SE Route Switch Processor 880 for Service Edge
