Cisco SMARTnet Extended Service Agreement providing 8x5 standard support with next-business-day hardware replacement for ASR1001X-10G-VPN devices. Includes access to Technical Assistance Center (TAC), software updates, and hardware replacement support.
Specification
Service Level: 8x5xNBD (8 hours, 5 days, next business day)
Hardware Coverage: Advance replacement parts
Software Support: Operating system software updates and upgrades
TAC Access: 24/7 access to Cisco Technical Assistance Center
Compatible Device: Cisco ASR1001X-10G-VPN
Service Type: Extended Service Agreement
Description
Cisco SMARTnet Extended Service Agreement providing 8x5 standard support with next-business-day hardware replacement for ASR1001X-10G-VPN devices. Includes access to Technical Assistance Center (TAC), software updates, and hardware replacement support.
Specification
Service Level: 8x5xNBD (8 hours, 5 days, next business day)
Hardware Coverage: Advance replacement parts
Software Support: Operating system software updates and upgrades
TAC Access: 24/7 access to Cisco Technical Assistance Center
Compatible Device: Cisco ASR1001X-10G-VPN
Service Type: Extended Service Agreement
