Cisco SmartNet SNTE 8x5x4 support contract provides major and maintenance releases of Cisco IOS software, access to TAC, and hardware replacement delivered within 4 working hours. This is a parts-only service contract for the UCSC-C240-M5L server.
Specification
Cisco SmartNet SNTE contract (8x5x4)
Software support: Major and maintenance releases
Technical support: 24x7 access to Cisco TAC
Hardware replacement: 4 working hours from fault diagnosis
Fault reporting: 8 hours per day, 5 days per week
Covers UCSC-C240-M5L UCS C240 M5 12 LFF Rack Server
Parts only, no onsite engineer
Cisco SmartNet SNTE 8x5x4 support contract provides major and maintenance releases of Cisco IOS software, access to TAC, and hardware replacement delivered within 4 working hours. This is a parts-only service contract for the UCSC-C240-M5L server.
Specification
Cisco SmartNet SNTE contract (8x5x4)
Software support: Major and maintenance releases
Technical support: 24x7 access to Cisco TAC
Hardware replacement: 4 working hours from fault diagnosis
Fault reporting: 8 hours per day, 5 days per week
Covers UCSC-C240-M5L UCS C240 M5 12 LFF Rack Server
Parts only, no onsite engineer
