Specification
Service Type: Extended Service Agreement - Parts Only
Coverage Level: SNTC 8x5x4 (8 hours/5 days/4 hour response)
Service Model: SMARTnet Total Care
Support Availability: 8 hours/day, 5 days/week (Next Business Day response)
Hardware Coverage: Parts replacement
Covered Equipment: WS-C3560CX-12PC-S, WS-C3560CX-12PCS++, WS-C3560CX12PCS-RF, WS-C3560CX12PCS-WS
TAC Access: 24/7 access to Cisco Technical Assistance Centre
