Service Type: Support & Maintenance
Coverage: 24 hours a day, 7 days a week
Response Time: 4 hours for advance replacement parts
TAC Access: 24x7
Software Support: Major and minor updates
Hardware Coverage: Parts replacement
Service Level: 24x7x4
Description
SMARTNET 24X7X4
Specification
Service Type: Support & Maintenance
Coverage: 24 hours a day, 7 days a week
Response Time: 4 hours for advance replacement parts
TAC Access: 24x7
Software Support: Major and minor updates
Hardware Coverage: Parts replacement
Service Level: 24x7x4