Service Type: Smart Net Total Care (SNTC)
Coverage: 24x7x4 (24 hours, 7 days, 4-hour response)
Platform: Cisco Catalyst 3850 Series
TAC Support: Round-the-clock access
Software: Entitlements for downloads and updates
Replacement: Hardware replacement service (where applicable)
Description
SNTC-24X7X4 Cisco Catalyst 3850
Specification
Service Type: Smart Net Total Care (SNTC)
Coverage: 24x7x4 (24 hours, 7 days, 4-hour response)
Platform: Cisco Catalyst 3850 Series
TAC Support: Round-the-clock access
Software: Entitlements for downloads and updates
Replacement: Hardware replacement service (where applicable)
