Cisco Solution Support extended service agreement providing 24x7x4 hour on-site support for Cisco HyperFlex HXAF240C-M5SX systems, including hardware replacement and onsite engineer access with unified case management through Cisco solution experts.
Specification
Support Type: Extended Service Agreement
Availability: 24 hours × 7 days
Response Time: 4 hours
Hardware Replacement: Within 4 hours
Onsite Engineer: Included
Coverage: Hardware and software support
Applicable Hardware: HXAF240C-M5SX (Cisco HyperFlex HX240c M5 All Flash Node)
Description
Cisco Solution Support extended service agreement providing 24x7x4 hour on-site support for Cisco HyperFlex HXAF240C-M5SX systems, including hardware replacement and onsite engineer access with unified case management through Cisco solution experts.
Specification
Support Type: Extended Service Agreement
Availability: 24 hours × 7 days
Response Time: 4 hours
Hardware Replacement: Within 4 hours
Onsite Engineer: Included
Coverage: Hardware and software support
Applicable Hardware: HXAF240C-M5SX (Cisco HyperFlex HX240c M5 All Flash Node)
