Service Type: Cisco SmartNet - Parts Only
Coverage: HX240C-M5SX (Cisco HyperFlex HX240c M5 Node)
Support Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour replacement)
Response Time: 1 hour
TAC Access: 24/7
Software Support: Major and minor updates
Hardware Replacement: 4 hours from fault diagnosis
Onsite Engineer: Not included
Extended cisco.com Access: Included
Description
SNTC 24X7X4 Cisco HyperFlex HX240c M5 Node
Specification
Service Type: Cisco SmartNet - Parts Only
Coverage: HX240C-M5SX (Cisco HyperFlex HX240c M5 Node)
Support Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour replacement)
Response Time: 1 hour
TAC Access: 24/7
Software Support: Major and minor updates
Hardware Replacement: 4 hours from fault diagnosis
Onsite Engineer: Not included
Extended cisco.com Access: Included
