Cisco SmartNet extended service agreement providing 8x5xNBD support (8 hours/day, 5 days/week with next business day hardware replacement) for the Aironet 2802i access point. Includes access to Cisco TAC, major and maintenance software releases, and replacement hardware coverage.
Specification
Service Type: Extended Service Agreement (SmartNet)
Support Level: 8x5xNBD (8 hours/day, 5 days/week)
Hardware Response: Next Business Day replacement
Software Support: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Coverage: Onsite support (parts only)
Compatible Device: AIR-AP2802I-A-K9 (Aironet 2802i 802.11ac Wave 2 Access Point)
Cisco SmartNet extended service agreement providing 8x5xNBD support (8 hours/day, 5 days/week with next business day hardware replacement) for the Aironet 2802i access point. Includes access to Cisco TAC, major and maintenance software releases, and replacement hardware coverage.
Specification
Service Type: Extended Service Agreement (SmartNet)
Support Level: 8x5xNBD (8 hours/day, 5 days/week)
Hardware Response: Next Business Day replacement
Software Support: Major and maintenance releases
TAC Access: 24/7 access to Cisco Technical Assistance Center
Coverage: Onsite support (parts only)
Compatible Device: AIR-AP2802I-A-K9 (Aironet 2802i 802.11ac Wave 2 Access Point)
