Cisco SMARTnet Solution Support providing major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware and onsite engineer within 4 hours. This annual support contract is specifically designed for the DN2-HW-APL (Cisco DNA Center Appliance Gen 2).
Specification
Support Type: Cisco SMARTnet Solution Support
Coverage: 24 hours a day, 7 days a week
Hardware Replacement: Within 4 hours from fault diagnosis
Onsite Engineer Response: Within 4 hours
Software Support: Major and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Extended Access: cisco.com extended access included
Compatible Device: DN2-HW-APL (Cisco DNA Center Appliance Gen 2)
Support Includes: Fault identification and hardware replacement (subject to Cisco diagnosis)
Cisco SMARTnet Solution Support providing major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware and onsite engineer within 4 hours. This annual support contract is specifically designed for the DN2-HW-APL (Cisco DNA Center Appliance Gen 2).
Specification
Support Type: Cisco SMARTnet Solution Support
Coverage: 24 hours a day, 7 days a week
Hardware Replacement: Within 4 hours from fault diagnosis
Onsite Engineer Response: Within 4 hours
Software Support: Major and maintenance releases
TAC Access: 24x7 access to Cisco Technical Assistance Center
Extended Access: cisco.com extended access included
Compatible Device: DN2-HW-APL (Cisco DNA Center Appliance Gen 2)
Support Includes: Fault identification and hardware replacement (subject to Cisco diagnosis)
