Cisco SMARTnet extended service agreement providing 8x5 support (8 hours daily, 5 days weekly) with next business day hardware replacement for Cisco Nexus 9504 series switches. Includes software updates, proactive diagnostics, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: Extended Service Agreement
Support Hours: 8x5 (8 hours daily, Monday-Friday)
Response Time: NBD (Next Business Day)
Coverage: Parts and labour (hardware replacement)
Software Support: Major and minor updates
TAC Access: 24x7
Compatible Platform: Cisco Nexus 9504 Chassis (N9K-C9504-B3, N9K-C9504-B3-RF, N9K-C9504-B3-WS)
Description
Cisco SMARTnet extended service agreement providing 8x5 support (8 hours daily, 5 days weekly) with next business day hardware replacement for Cisco Nexus 9504 series switches. Includes software updates, proactive diagnostics, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Type: Extended Service Agreement
Support Hours: 8x5 (8 hours daily, Monday-Friday)
Response Time: NBD (Next Business Day)
Coverage: Parts and labour (hardware replacement)
Software Support: Major and minor updates
TAC Access: 24x7
Compatible Platform: Cisco Nexus 9504 Chassis (N9K-C9504-B3, N9K-C9504-B3-RF, N9K-C9504-B3-WS)
