Cisco SmartNet Total Care extended service agreement providing 24x7 support with 4-hour response time and parts replacement for Cisco C1000-8T-2G-L switches. Includes 24/7 access to Cisco TAC, software updates, and hardware replacement with no onsite engineer.
Specification
24x7 fault reporting
4-hour hardware response time
Parts replacement (no onsite engineer)
Software support with major and maintenance releases
24x7 Cisco TAC access
Extended Cisco.com access
Annual contract
Description
Cisco SmartNet Total Care extended service agreement providing 24x7 support with 4-hour response time and parts replacement for Cisco C1000-8T-2G-L switches. Includes 24/7 access to Cisco TAC, software updates, and hardware replacement with no onsite engineer.
Specification
24x7 fault reporting
4-hour hardware response time
Parts replacement (no onsite engineer)
Software support with major and maintenance releases
24x7 Cisco TAC access
Extended Cisco.com access
Annual contract
