CISCO SMARTNET (CON-OSP-IE33008E) ONSITE 24X7X4 FOR IE-3300-8T2S-E

Annual service contract providing Cisco SmartNet support with onsite engineer within 2 hours for hardware replacement, 24x7 fault reporting, and software updates for the Cisco IE-3300-8T2S-E switch.

Service Type: Cisco SmartNet Onsite 24x7x2 Coverage: Cisco IE-3300-8T2S-E (Catalyst IE3300 with 8 GE Copper and 2 GE SFP) Support Level: 24 hours a day, 7 days a week Response Time: 1 hour Hardware Replacement: 2 hours from fault diagnosis Onsite Engineer: Included Software Support: Major and minor OS releases TAC Access: 24x7 Cisco Technical Assistance Center Term: 12 months annual contract