HPE 5Y TECH CARE CRITICAL (6CTR) DL380 Gen10

HPE 5Y TC Crit DL380 Gen10 SVC

Service type: HPE Tech Care Critical Duration: 5 years Supported server: HPE ProLiant DL380 Gen10 Support channels: Telephone, real-time chat, automated incident logging, HPE moderated forums Service delivery: On-site support Includes: Parts replacement, repair, remote diagnosis, visual remote guidance, knowledge base access Response time: 15-minute 24x7 enhanced response for severity 1 critical incidents