Specification
Service Type: Smart Net Total Care (SNTC)
Support Level: 8x5 (8 hours a day, 5 days a week)
Response Time: Next Business Day (NBD)
Hardware Coverage: Yes - parts and labor
Applies to: C1121X-8PLTEP ISR 1100X 8P Dual GE SFP Router
Services: 24/7 TAC access, hardware replacement, software updates, online resources
