Cisco SmartNet Onsite 8x5xNBD support contract for the Aironet 1815i access point (AIR-AP1815I-H-K9C). Includes fault reporting during business hours (8am-5pm), next-business-day hardware replacement, software updates, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Contract Type: SmartNet Onsite 8x5xNBD
Support Hours: 8am-5pm, Monday-Friday
Hardware Replacement: Next Business Day
Software Support: Major and minor updates included
Technical Support: 24x7 access to Cisco TAC
Covers: Cisco Aironet 1815i Access Point (AIR-AP1815I-H-K9C)
Description
Cisco SmartNet Onsite 8x5xNBD support contract for the Aironet 1815i access point (AIR-AP1815I-H-K9C). Includes fault reporting during business hours (8am-5pm), next-business-day hardware replacement, software updates, and 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Service Contract Type: SmartNet Onsite 8x5xNBD
Support Hours: 8am-5pm, Monday-Friday
Hardware Replacement: Next Business Day
Software Support: Major and minor updates included
Technical Support: 24x7 access to Cisco TAC
Covers: Cisco Aironet 1815i Access Point (AIR-AP1815I-H-K9C)
