Cisco SmartNet support contract providing annual next calendar day hardware replacement and 24x7 technical assistance for the Cisco Wireless IP Phone 8821 (CP-8821-K9-BUN). Includes software updates, access to Cisco Technical Assistance Center, and major/minor release support.
Specification
Annual support contract
Next Calendar Day hardware replacement
No onsite engineer required
Fault reporting 8 hours/day, 7 days/week
24x7 access to Cisco TAC
Software support: major and minor updates
Extended access to Cisco.com
Covers CP-8821-K9-BUN wireless IP phone
Cisco SmartNet support contract providing annual next calendar day hardware replacement and 24x7 technical assistance for the Cisco Wireless IP Phone 8821 (CP-8821-K9-BUN). Includes software updates, access to Cisco Technical Assistance Center, and major/minor release support.
Specification
Annual support contract
Next Calendar Day hardware replacement
No onsite engineer required
Fault reporting 8 hours/day, 7 days/week
24x7 access to Cisco TAC
Software support: major and minor updates
Extended access to Cisco.com
Covers CP-8821-K9-BUN wireless IP phone
