Cisco SmartNet support contract providing parts-only coverage with 8x5 next business day (NBD) hardware replacement service for the Cisco WebEx Desk Mini (CS-DESKMINI-S-K9) collaboration device.
Specification
Service contract type: Parts Only
Support level: 8x5 NBD (8 hours a day, 5 days a week, next business day hardware replacement)
Hardware replacement: Next business day delivery upon fault identification
Software: Major and minor updates included
TAC access: 24x7 access to Cisco Technical Assistance Center
Coverage: CS-DESKMINI-S-K9 WebEx Desk Mini device
Description
Cisco SmartNet support contract providing parts-only coverage with 8x5 next business day (NBD) hardware replacement service for the Cisco WebEx Desk Mini (CS-DESKMINI-S-K9) collaboration device.
Specification
Service contract type: Parts Only
Support level: 8x5 NBD (8 hours a day, 5 days a week, next business day hardware replacement)
Hardware replacement: Next business day delivery upon fault identification
Software: Major and minor updates included
TAC access: 24x7 access to Cisco Technical Assistance Center
Coverage: CS-DESKMINI-S-K9 WebEx Desk Mini device
