Cisco SmartNet parts-only support contract with 8x5xNBD service level (8 hours daily, 5 days weekly) providing next business day hardware replacement and access to Cisco TAC for the CP-7841-3PW-NA-K9 IP phone.
Specification
Service Type: SmartNet Support Contract
SLA Level: 8x5xNBD (8 hours/day, 5 days/week)
Hardware Support: Parts only, next business day replacement
Software Support: Major and minor updates
Technical Support: 24x7 access to Cisco TAC
Compatible Device: Cisco IP Phone 7841 (CP-7841-3PW-NA-K9)
Cisco SmartNet parts-only support contract with 8x5xNBD service level (8 hours daily, 5 days weekly) providing next business day hardware replacement and access to Cisco TAC for the CP-7841-3PW-NA-K9 IP phone.
Specification
Service Type: SmartNet Support Contract
SLA Level: 8x5xNBD (8 hours/day, 5 days/week)
Hardware Support: Parts only, next business day replacement
Software Support: Major and minor updates
Technical Support: 24x7 access to Cisco TAC
Compatible Device: Cisco IP Phone 7841 (CP-7841-3PW-NA-K9)
