Specification
Service Type: Managed Detection and Response (MDR)
Tier: Complete (premium tier with full incident response)
Coverage: 24/7 threat monitoring, detection, and response
Licensing: Per-user subscription (10-24 users)
Contract Term: 12 months (renewal license)
Edition: Education (EDU)
Key Features:
- Full-scale incident response with dedicated response lead
- 24/7 Security Operations Center (SOC) monitoring
- Threat hunting and investigation
- Root cause analysis
- $1 million Breach Protection Warranty included
- 60-minute response SLA for 90% of high-severity cases
- Supports third-party endpoint solutions
- Optional add-ons available (NDR, integration packs, extended storage)
User Tier: 10-24 users
