HPE 3-year Tech Care Critical service for Forsa 1660/1860 workstations with Windows IoT 2019 storage configuration. Provides operational support with 24x7 remote support, outage management, and 6-hour hardware call-to-repair response.
Specification
3-year service duration
Tech Care Critical service level
24x7 remote support
6-hour hardware call-to-repair response
Outage management process for critical cases
Product-specific specialist access
Multiple support channels: telephone, chat, forums
Description
HPE 3-year Tech Care Critical service for Forsa 1660/1860 workstations with Windows IoT 2019 storage configuration. Provides operational support with 24x7 remote support, outage management, and 6-hour hardware call-to-repair response.
Specification
3-year service duration
Tech Care Critical service level
24x7 remote support
6-hour hardware call-to-repair response
Outage management process for critical cases
Product-specific specialist access
Multiple support channels: telephone, chat, forums
